Chanel Fragrance Specialist

Liverpool • UK

Friday, August 1, 2025

CHANEL, a distinguished name in luxury fashion and beauty, operates as an independent entity renowned for its commitment to creative freedom and human potential. As part of its global mission, CHANEL Beauty aims to empower individuals by accentuating their uniqueness through exceptional fragrance, makeup, and skincare offerings. The brand is celebrated for its rich heritage and innovative spirit, continually striving to make a positive impact worldwide.

1. Contribute to the overall performance of the CHANEL Fragrance and Beauty account by promoting key business objectives and KPIs.
2. Deliver expert consultations on CHANEL fragrances, providing clients with an immersive brand experience.
3. Lead and drive sales of CHANEL fragrances while also promoting makeup and skincare products.
4. Act as a brand ambassador to enhance CHANEL's presence in the fragrance market.
5. Engage clients with storytelling to bring the heritage of CHANEL fragrances to life.
6. Build and maintain a portfolio of clients through effective data capture.
7. Drive sales contributions to the counter's overall performance.
8. Enrich the client experience using personal strengths and expertise.
9. Take ownership of personal impact within the team.

1. Experience in a client-facing role within the luxury retail sector.
2. Strong understanding of the world of perfumery.
3. Ability to deliver fragrance workshops and events confidently.
4. Adaptability to an ever-changing retail environment.

1. Collaborative and team-focused approach.
2. Ability to build relationships quickly and foster team spirit.
3. Passion for creating memorable client experiences.
4. Inspiring storytelling with expressive and eloquent language.
5. Empathy to understand client needs and identify opportunities.

Previous experience in a client-facing role, preferably within the luxury retail or beauty industry, is required.

CHANEL offers a comprehensive benefits package, including private medical insurance, pension, life assurance, retail discounts, and employee assistance programs. Additional perks include arts and culture ticket discounts, CHANEL product discounts, and employee recognition programs.

CHANEL fosters an inclusive culture that emphasizes personal growth and collective progress. The brand values diversity and encourages applications from individuals who can contribute unique perspectives and experiences. Sustainability is a key performance driver, with a focus on restoring nature, investing in circularity, advancing dignity and prosperity, and promoting women's autonomy.