Chanel Fragrance Specialist

Hounslow • UK

Wednesday, October 1, 2025

Chanel, a distinguished name in the luxury fashion industry, operates as an independent entity renowned for its commitment to creative freedom, nurturing talent, and making a positive global impact. As part of Chanel's illustrious legacy, the brand's beauty division strives to empower individuals to express their uniqueness through exceptional fragrance, makeup, and skincare offerings.

1. Contribute to the overall performance of the Chanel Fragrance and Beauty account by promoting key business objectives and achieving personal and team targets.
2. Deliver expert fragrance consultations to enhance client immersion into the Chanel brand.
3. Lead and drive sales of Chanel fragrance while also promoting makeup and skincare products.
4. Create exceptional, personalized client experiences that reflect the brand's heritage and storytelling.
5. Act as a brand ambassador to grow Chanel's presence in the fragrance market.
6. Capture client data in line with brand expectations to build Chanel's client portfolio.
7. Drive sales contributions to the counter's overall performance.
8. Utilize personal strengths to enrich the overall client experience.
9. Take ownership of personal impact within the wider team.

1. Experience in a client-facing role, preferably within the luxury retail sector.
2. Strong understanding of the world of perfumery.
3. Ability to adapt to an ever-changing retail environment.

1. Collaborative and team-focused approach.
2. Ability to build relationships quickly and foster team spirit.
3. Passion for creating memorable client experiences.
4. Confident in delivering fragrance workshops and events.
5. Inspiring storytelling with expressive and eloquent language.
6. Empathy to understand client needs and identify opportunities.

Experience in a client-facing role, ideally within the luxury retail sector, with a strong understanding of perfumery.

Chanel offers a comprehensive benefits package designed to support employees' professional and personal lives, including private medical insurance, pension, life assurance, retail discounts, employee assistance programs, and arts & culture ticket discounts. Additional benefits include Chanel product discounts and employee recognition programs.

Chanel fosters an inclusive culture that emphasizes personal growth and collective progress. The brand values the uniqueness of each individual, enhancing team diversity and effectiveness. Chanel encourages applications from diverse candidates, valuing the perspectives and potential they bring to the brand.