Chanel Fragrance Specialist

Heathrow Airport • UK

Thursday, May 22, 2025

Chanel, a prestigious name in the luxury fashion industry, is renowned for its commitment to creativity and excellence. As part of an independent company, Chanel fosters an environment that values individual uniqueness and potential. The brand is dedicated to making a positive impact globally, with a focus on sustainability and innovation. Working at Chanel offers the opportunity to be part of a legacy that champions personal expression through exceptional fragrance, makeup, and skincare products.

1. Contribute to the overall performance of the Chanel Fragrance and Beauty account by promoting key business objectives and KPIs.
2. Deliver expert consultations to immerse clients in the Chanel brand, focusing on fragrance while also promoting makeup and skincare.
3. Create exceptional, personalized client experiences that align with Chanel's brand values.
4. Act as a brand ambassador to drive growth in the fragrance market.
5. Demonstrate expertise in fragrance and engage clients with storytelling about Chanel's heritage.
6. Build and maintain a portfolio of clients through effective data capture.
7. Drive sales contributions to enhance counter performance.
8. Collaborate with the team to enrich the overall client experience.

1. Experience in a client-facing role within the luxury retail sector.
2. Strong understanding of perfumery and fragrance expertise.
3. Ability to deliver engaging fragrance workshops and events.
4. Proven track record in building and maintaining client relationships.

1. Collaborative and team-focused approach.
2. Ability to create a team spirit and foster collaboration.
3. Passion for delivering memorable client experiences.
4. Strong storytelling and communication skills.
5. Adaptability to a changing retail environment.

Experience in a client-facing role, preferably within the luxury retail sector, with a focus on fragrance and beauty products.

Chanel offers a comprehensive benefits package including private medical insurance, pension, life assurance, retail discounts, and employee assistance programs. Additional perks include arts and culture ticket discounts, Chanel product discounts, and a service awards program.

Chanel is committed to fostering an inclusive culture that nurtures personal growth and collective progress. The company values diversity and encourages applications from individuals who can bring unique perspectives and experiences to the team. Chanel is dedicated to sustainability and requires collective action from all employees to achieve its sustainability goals.