Chanel Fragrance Specialist

Glasgow • UK

Tuesday, September 9, 2025

Chanel, a paragon of luxury and elegance, is an independent entity renowned for its commitment to creative freedom and positive global impact. As part of Chanel's esteemed Beauty division, employees are encouraged to explore and express their unique potential while contributing to the brand's legacy of innovation and excellence.

1. Serve as a Chanel ambassador, embodying the brand's values and mission.
2. Demonstrate expertise in fragrance, makeup, and skincare to create personalized client experiences.
3. Ensure exceptional client service in line with Chanel's standards and rituals.
4. Build and maintain long-term client relationships to enhance loyalty and retention.
5. Contribute to sales performance through strategic use of products, services, and clienteling tools.
6. Adopt an omni-channel approach to provide seamless client experiences across platforms.

1. Proven experience in a client-facing role with a focus on delivering excellent service.
2. Confidence in applying product knowledge to meet client needs.
3. Strong understanding of fragrance and beauty products.

1. Service-oriented mindset
2. Active listening and empathy
3. Problem-solving abilities
4. Passion for beauty and fragrance
5. Ability to work collaboratively in a fast-paced environment

Previous experience in a client-facing role within the luxury or beauty sector is required.

Chanel offers a comprehensive benefits package, including private medical insurance, pension plans, life assurance, and retail discounts. Employees also enjoy arts and culture ticket discounts, Chanel product discounts, and access to employee-only sales. Additional benefits include mental wellbeing support and recognition programs.

Chanel fosters an inclusive culture that values personal growth and collective progress. The company celebrates diversity and encourages employees to bring their unique perspectives and experiences to the team, enhancing the brand's effectiveness and creativity.