Chanel Fragrance Specialist

Birmingham • UK

Friday, July 18, 2025

Chanel, a paragon of luxury and elegance, is an independent company renowned for its commitment to creative freedom and human potential. As part of the illustrious legacy of Gabrielle Chanel, the brand continues to inspire individuality and confidence through its exceptional fragrance, makeup, and skincare offerings. With a global presence, Chanel remains dedicated to making a positive impact in the world, fostering an inclusive culture that values diversity and personal growth.

1. Contribute to the performance of the Chanel Fragrance and Beauty account by promoting key business objectives and KPIs.
2. Deliver expert consultations to immerse clients in the Chanel brand, focusing on fragrance while also promoting makeup and skincare.
3. Create exceptional, personalized client experiences that are authentic and tailored to individual needs.
4. Act as an ambassador for Chanel, contributing to the brand's growth in the fragrance market.
5. Demonstrate expertise in fragrance and engage clients with storytelling that brings Chanel's heritage to life.
6. Build Chanel's client portfolio through effective data capture and relationship management.
7. Drive sales contributions to enhance overall counter performance.
8. Utilize personal strengths to enrich the client experience and team dynamics.

1. Experience in a client-facing role, particularly within the luxury sector.
2. Strong understanding of the world of perfumery and fragrance.
3. Ability to deliver fragrance workshops and events confidently.
4. Proven ability to build relationships quickly and foster a collaborative team spirit.

1. Exceptional communication and storytelling abilities.
2. Strong interpersonal skills with a focus on empathy and client needs.
3. Adaptability to a dynamic retail environment.
4. Motivation and commitment with a proactive attitude.

Previous experience in a client-facing role within the luxury retail or fragrance industry is required.

Chanel offers a comprehensive benefits package designed to support employees' professional and personal lives, including private medical insurance, pension, life assurance, retail discounts, and employee assistance programs. Additional perks include arts and culture ticket discounts, Chanel product discounts, and an employee recognition program with service awards.

Chanel fosters an inclusive culture that encourages personal growth and collective progress. The company values the uniqueness of each individual, enhancing team diversity and effectiveness. Employees are empowered to contribute to sustainability goals and are integral to the brand's journey towards a positive impact on people and the planet.