Chanel Fragrance Expert

London • UK

Monday, January 26, 2026

Chanel, a paragon of luxury and elegance, is an independent entity renowned for its commitment to creative freedom and human potential. As part of its illustrious history, Chanel continues to make a positive global impact. The brand is synonymous with sophistication and innovation, offering unparalleled opportunities for personal and professional growth. Chanel's dedication to excellence is reflected in its parent company's overarching mission to cultivate a diverse and inclusive environment.

1. Provide expert fragrance consultations to clients, enhancing their experience with the brand.
2. Act as an ambassador for Chanel, promoting the brand's heritage and values.
3. Drive sales and contribute to the overall performance of the Chanel Fragrance and Beauty account.
4. Engage clients through storytelling and immersive experiences to bring Chanel fragrances to life.
5. Capture client data to build and maintain a robust client portfolio.
6. Collaborate with team members to achieve personal and team targets.
7. Ensure a high level of expertise in fragrance is maintained and shared with colleagues.

1. Experience in a client-facing role, preferably within the luxury retail sector.
2. Strong understanding of the world of perfumery.
3. Ability to deliver fragrance workshops and events.

1. Excellent interpersonal and communication skills.
2. Ability to build relationships quickly and foster a collaborative team spirit.
3. Proficiency in storytelling with expressive and descriptive language.
4. Adaptability to a dynamic retail environment.

Previous experience in a client-facing role, ideally within luxury retail, is required.

Chanel offers a comprehensive benefits package that includes private medical insurance, pension plans, life assurance, and retail discounts. Employees also enjoy access to mental wellbeing support, lifestyle discounts, and exclusive Chanel product discounts. The benefits are designed to support both professional and personal life.

Chanel fosters an inclusive culture that emphasizes personal growth and collective progress. The brand values the unique perspectives and experiences of its employees, enhancing team diversity and effectiveness. Chanel is committed to sustainability and encourages all employees to contribute to its House Sustainability Ambitions.