Chanel Fragrance Expert

London • UK

Thursday, January 2, 2025

Chanel, a distinguished name in the luxury fashion and beauty industry, operates as an independent entity renowned for its commitment to creativity and positive global impact. As part of its expansive portfolio, Chanel Beauty focuses on empowering individuals to express their unique identities through exceptional fragrance, makeup, and skincare products. The brand is celebrated for its rich heritage and dedication to nurturing human potential, aligning with the visionary ethos of its founder, Gabrielle Chanel.

1. Contribute to the overall performance of the Chanel Fragrance and Beauty account by promoting key business objectives and KPIs.
2. Deliver expert fragrance consultations to immerse clients in the brand experience.
3. Drive sales of Chanel fragrance while also promoting makeup and skincare products.
4. Create exceptional, personalized client experiences that are authentic and tailored to individual needs.
5. Act as a brand ambassador to enhance Chanel's presence in the fragrance market.
6. Demonstrate expertise in fragrance and engage clients through storytelling about Chanel's heritage.
7. Build Chanel's client portfolio through effective data capture.
8. Take responsibility for sales contributions to the counter's performance.
9. Utilize personal strengths to enrich the overall client experience.
10. Collaborate with the team to achieve personal and team targets.

1. Experience in a client-facing role within the luxury retail sector.
2. Proven ability to deliver fragrance workshops and events.
3. Strong understanding of the perfumery industry.
4. Adaptability to a dynamic retail environment.

1. Collaborative and team-focused approach.
2. Ability to build relationships quickly and foster team spirit.
3. Strong storytelling skills with expressive and descriptive language.
4. Empathy to understand client needs and identify opportunities.
5. Passion for creating memorable client experiences.

Previous experience in a luxury retail client-facing role is required.

Chanel offers a comprehensive benefits package that includes private medical insurance, pension plans, life assurance, retail discounts, and mental wellbeing support. Employees also enjoy lifestyle perks such as arts and culture ticket discounts, Chanel product discounts, and an employee recognition program.

Chanel fosters an inclusive culture that values personal growth and collective progress. The company emphasizes diversity, complementarity, and team effectiveness, encouraging applications from individuals with varied perspectives and experiences. Chanel is committed to sustainability and expects collective action from all employees to achieve its House Sustainability Ambitions.