Chanel Fragrance & Beauty Team Leader

London • UK

Friday, April 4, 2025

Chanel, a prestigious and independent luxury brand, is renowned for its commitment to creativity, human potential, and positive global impact. As part of the Chanel family, employees are encouraged to embrace their uniqueness and contribute to the brand's legacy of excellence. Chanel's parent company, Chanel S.A., upholds these values across all its divisions, ensuring a cohesive and inspiring work environment.

1. Manage the Chanel account at Heathrow Airport Terminal 3, ensuring efficient and effective operations.
2. Promote business objectives and ensure the team achieves and exceeds sales targets.
3. Provide exceptional customer service to create personalized client experiences.
4. Develop the business by increasing sales volume and productivity.
5. Build Chanel's client portfolio through strategic data capture.
6. Drive sales contributions to enhance overall counter performance.
7. Lead and motivate the team to reach and exceed targets, demonstrating reliability and flexibility.
8. Conduct training sessions and organize team meetings to inform and inspire staff about products and procedures.

1. Approachable and collaborative demeanor with a team-focused approach.
2. Ability to quickly build relationships and foster team spirit.
3. Enthusiasm for sales and a passion for Chanel products.

1. Strong leadership and motivational skills.
2. Excellent customer service and communication abilities.
3. Proficiency in sales strategies and data analysis.

Proven experience in a leadership role within the luxury retail or beauty industry, with a track record of achieving sales targets and managing teams.

Chanel offers a comprehensive benefits package including private medical insurance, pension plans, life assurance, retail discounts, and mental wellbeing support. Employees also enjoy lifestyle perks such as arts and culture ticket discounts, Chanel product discounts, and employee recognition programs.

Chanel fosters an inclusive culture that values personal growth and collective progress. The company believes in the power of individual uniqueness to enhance team diversity and effectiveness, encouraging applications from all backgrounds.