Chanel Fragrance & Beauty Sales Consultant

York • UK

Tuesday, March 11, 2025

Chanel, a prestigious and independent luxury brand, is renowned for its commitment to creativity, human potential, and positive global impact. As a part of Chanel's illustrious heritage, employees are encouraged to embrace individuality and innovation, contributing to the brand's legacy of excellence. Chanel offers a dynamic environment where personal growth and professional development are prioritized, fostering a culture of inclusivity and collaboration.

1. Serve as a Chanel ambassador, embodying the brand's values and mission.
2. Deliver exceptional client service in line with Chanel's standards and rituals.
3. Create personalized and authentic client experiences tailored to individual needs.
4. Build and maintain long-lasting client relationships to enhance loyalty.
5. Contribute to sales performance through effective use of products, services, and clienteling tools.
6. Promote cross-selling across all product categories.
7. Maintain an omni-channel approach to ensure seamless client experiences.
8. Collaborate within a team-oriented environment to achieve collective goals.

1. Proven experience in a client-facing role with a focus on delivering excellent service.

1. Strong product knowledge in fragrance, makeup, and skincare.
2. Ability to apply product expertise to meet client needs in a personalized manner.
3. Excellent active listening and empathy skills.
4. Problem-solving attitude with the ability to overcome objections.
5. Enthusiasm for beauty products and trends.

Experience in a client-facing role within the luxury retail sector is required.

Chanel offers a comprehensive benefits package including private medical insurance, pension, life assurance, retail discounts, employee assistance programs, and lifestyle perks such as arts and culture ticket discounts. Employees also enjoy Chanel product discounts and exclusive sales, along with a service awards program.

Chanel fosters an inclusive culture that values personal growth and collective progress. The company believes in the uniqueness of each individual, enhancing team diversity and effectiveness. Employees are encouraged to bring their perspectives and experiences to contribute to Chanel's success.