Chanel Fragrance & Beauty Sales Consultant

York • UK

Monday, December 23, 2024

Chanel, a prestigious and independent luxury brand, is renowned for its commitment to creative freedom and the cultivation of human potential. As part of its mission, Chanel Beauty emphasizes the uniqueness of each individual, empowering clients to express their true selves through exceptional fragrance, makeup, and skincare products. As an employer, Chanel offers a dynamic environment that encourages personal growth and innovation, supported by the brand's rich heritage and forward-thinking approach.

1. Serve as a Chanel ambassador, embodying the brand's values and mission.
2. Deliver personalized client experiences in fragrance, makeup, and skincare.
3. Ensure exceptional client service in line with Chanel's standards.
4. Build and maintain long-term client relationships to enhance loyalty.
5. Contribute to sales performance through strategic product and service offerings.
6. Adopt an omni-channel approach to provide seamless client experiences.
7. Collaborate within a team to achieve individual and collective goals.

1. Proven experience in a client-facing role with a focus on exceptional service.
2. Ability to confidently apply product expertise to meet client needs.
3. Strong knowledge of fragrance and beauty products.
4. Demonstrated empathy and active listening skills.

1. Service-oriented mindset with a focus on client satisfaction.
2. Confidence in product knowledge and client interaction.
3. Passion for fragrance and beauty products.
4. Problem-solving abilities to overcome client objections.
5. Ability to work collaboratively in a fast-paced environment.

Previous experience in a client-facing role within the luxury or beauty industry is required.

Chanel offers a comprehensive benefits package including private medical insurance, pension plans, life assurance, retail discounts, and mental wellbeing support. Additional lifestyle benefits include arts and culture ticket discounts, Chanel product discounts, and employee recognition programs.

Chanel fosters an inclusive culture that values diversity and personal growth, contributing to collective progress. The brand encourages innovation and collaboration, providing opportunities for professional development and personal enrichment.