Chanel Fragrance & Beauty Sales Consultant

Wimbledon • UK

Thursday, August 7, 2025

Chanel, a paragon of luxury and innovation, is an independent company renowned for its commitment to creative freedom and human potential. As part of its illustrious heritage, Chanel fosters a culture that embraces individuality and strives to make a positive impact globally. The brand's beauty division is dedicated to empowering clients to express their true selves through exceptional fragrance, makeup, and skincare creations.

1. Serve as a Chanel brand ambassador, embodying the company's values and mission.
2. Provide expert knowledge and passion in fragrance, makeup, and skincare.
3. Create personalized and authentic client experiences tailored to individual needs.
4. Ensure excellence in client service in alignment with Chanel's rituals and standards.
5. Build and maintain long-lasting client relationships to enhance loyalty.
6. Contribute to sales performance through effective use of products, services, and clienteling tools.
7. Adopt an omni-channel approach to ensure a seamless client experience across in-store and online platforms.
8. Collaborate within a team-oriented environment to achieve individual and collective goals.

1. Proven experience in a client-facing role with a focus on delivering exceptional client experiences.

1. Strong service-oriented approach.
2. Confidence in applying product expertise to meet client needs.
3. Comprehensive knowledge of fragrance and beauty products.
4. Empathy and active listening skills.
5. Enthusiasm for fragrance and beauty products.
6. Problem-solving skills.

Previous experience in a client-facing role within the luxury retail or beauty sector is required.

Chanel offers a comprehensive benefits package designed to support employees' professional and personal lives, including private medical insurance, pension plans, life assurance, retail discounts, and employee assistance programs. Additionally, employees enjoy lifestyle perks such as arts and culture ticket discounts, Chanel product discounts, and exclusive employee sales. Recognition programs and training opportunities further enhance career development.

Chanel is committed to fostering an inclusive culture that nurtures personal growth and collective progress. The company values the uniqueness of each individual, which enhances the diversity and effectiveness of its teams. Chanel encourages applications from diverse backgrounds, valuing the perspectives and potential each candidate brings.