Chanel Fragrance & Beauty Sales Consultant

Welwyn Garden City • UK

Tuesday, May 20, 2025

Chanel, a prestigious name in the luxury fashion industry, stands as an independent entity renowned for its commitment to creativity, human potential, and positive global impact. As part of its illustrious heritage, Chanel offers a dynamic work environment where employees are empowered to express their individuality and contribute to the brand's legacy of innovation and excellence. Chanel is dedicated to fostering a culture of inclusivity and personal growth, providing its workforce with opportunities to excel and evolve within the company.

1. Serve as a Chanel brand ambassador, embodying the company's values and mission.
2. Deliver exceptional client service by creating personalized and authentic experiences tailored to individual client needs.
3. Demonstrate expertise in Chanel's fragrance, makeup, and skincare products.
4. Build and maintain long-lasting client relationships to enhance loyalty and retention.
5. Contribute to sales performance through effective use of products, services, and clienteling tools.
6. Adopt an omni-channel approach to ensure a seamless client experience across in-store and online platforms.
7. Collaborate with team members to achieve both individual and collective goals.

1. Proven experience in a client-facing role with a focus on delivering excellent customer service.
2. Strong knowledge of fragrance and beauty products.

1. Excellent communication and interpersonal skills.
2. Ability to apply product knowledge to meet client needs in a personalized manner.
3. Empathy and active listening skills.
4. Problem-solving attitude and ability to overcome objections.
5. Enthusiasm for fragrance and beauty products.

Previous experience in a client-facing role within the luxury retail sector is preferred.

Chanel offers a comprehensive benefits package that includes private medical insurance, pension plans, life assurance, and retail discounts. Employees also have access to mental wellbeing support, lifestyle perks such as arts and culture ticket discounts, and exclusive Chanel product discounts. Additionally, Chanel recognizes employee contributions through service awards and offers opportunities for professional development through training initiatives.

Chanel fosters an inclusive and collaborative workplace culture that values the uniqueness of each individual. The company is committed to nurturing personal growth and contributing to collective progress, ensuring that employees feel supported and empowered to excel in their roles. Chanel encourages diversity and believes that the varied perspectives and experiences of its team members enhance the effectiveness and complementarity of its workforce.