Chanel Fragrance & Beauty Sales Consultant

Stockton-on-Tees • UK

Monday, October 20, 2025

Chanel is a prestigious independent luxury brand renowned for its commitment to creativity, human potential, and positive global impact. As part of the Chanel family, employees are encouraged to embrace individuality and innovation, fostering a culture where each person's unique qualities are celebrated and nurtured.

1. Serve as a Chanel brand ambassador, embodying the company's values and mission.
2. Provide exceptional client service in fragrance, makeup, and skincare, tailored to individual needs.
3. Cultivate long-term client relationships to enhance loyalty and retention.
4. Contribute to sales performance through effective use of products, services, and clienteling tools.
5. Maintain an omni-channel approach to ensure seamless client experiences across in-store and online platforms.
6. Collaborate with team members to achieve both individual and collective goals.

1. Proven experience in a client-facing role with a focus on delivering excellent service.
2. Strong knowledge of fragrance and beauty products.
3. Ability to apply product expertise to meet client needs in a personalized manner.

1. Service-oriented approach with a focus on client satisfaction.
2. Confidence in product knowledge and client interaction.
3. Empathy and active listening to adapt sales techniques to client needs.
4. Problem-solving skills to overcome objections and challenges.
5. Passion for fragrance and beauty products, with the ability to inspire others.

Previous experience in a client-facing role within the luxury retail sector is preferred.

Chanel offers a comprehensive benefits package, including private medical insurance, pension plans, life assurance, retail discounts, mental wellbeing support, and lifestyle perks such as arts and culture ticket discounts. Employees also enjoy Chanel product discounts and exclusive sales.

Chanel fosters an inclusive and collaborative workplace culture that values personal growth and collective progress. The company is dedicated to creating an environment where diversity and individual uniqueness enhance team effectiveness and innovation.