Chanel Fragrance & Beauty Sales Consultant

Stockton-on-Tees • UK

Monday, September 29, 2025

Chanel is a prestigious independent fashion house renowned for its commitment to the freedom of creation, nurturing human potential, and making a positive impact globally. As part of its illustrious heritage, Chanel offers unparalleled opportunities for personal and professional growth within a culture that values individuality and innovation.

1. Serve as a Chanel ambassador, embodying the brand's values and mission.
2. Deliver exceptional client service in fragrance, makeup, and skincare, tailored to individual needs.
3. Cultivate and maintain long-lasting client relationships to enhance loyalty and retention.
4. Contribute to sales performance through product knowledge, clienteling tools, and cross-selling strategies.
5. Adopt an omni-channel approach to ensure a seamless client experience across in-store and online platforms.
6. Collaborate within a team-oriented environment to achieve both individual and collective goals.

1. Proven experience in a client-facing role with a focus on delivering excellent customer service.

1. Strong product knowledge in fragrance and beauty.
2. Exceptional interpersonal and communication skills.
3. Ability to personalize client interactions and suggest alternative choices.
4. Problem-solving skills with a positive attitude.
5. Enthusiasm for beauty products and trends.

Previous experience in a luxury retail environment, particularly within the fragrance and beauty sector, is preferred.

Chanel offers a comprehensive benefits package, including private medical insurance, pension plans, retail discounts, and employee recognition programs. Additionally, employees have access to mental wellbeing support and lifestyle perks such as arts and culture ticket discounts.

Chanel fosters an inclusive culture that emphasizes personal growth and collective progress. The company values diversity and encourages applications from individuals who bring unique perspectives and experiences. Employees are supported through continuous learning opportunities and inspirational training initiatives.