Chanel Fragrance & Beauty Sales Consultant

Stockport • UK

Tuesday, April 1, 2025

Chanel, a prestigious name in the luxury fashion industry, is renowned for its commitment to creativity, innovation, and excellence. As an independent entity, Chanel cultivates human potential and strives to make a positive impact globally. The brand is celebrated for its timeless elegance and dedication to fostering individuality, as envisioned by its iconic founder, Gabrielle Chanel. Chanel is part of a legacy that transcends generations, offering unparalleled opportunities for personal and professional growth within a supportive and inspiring environment.

1. Serve as a brand ambassador, embodying Chanel's values and mission.
2. Deliver personalized and exceptional client experiences in fragrance, makeup, and skincare.
3. Ensure excellence in client service, adhering to Chanel's rituals and standards.
4. Build and nurture long-term client relationships to enhance loyalty.
5. Contribute to sales performance through effective use of products, services, and clienteling tools.
6. Promote cross-selling across all product categories.
7. Maintain an omni-channel mindset for a seamless client experience.
8. Collaborate within a team to achieve individual and collective goals.

1. Proven experience in a client-facing role with a focus on delivering excellent service.
2. Strong product knowledge in fragrance and beauty.
3. Ability to apply product expertise to meet client needs.
4. Demonstrated problem-solving skills and a positive attitude.

1. Service-oriented approach with strong client engagement skills.
2. Confidence in suggesting personalized product choices.
3. Empathy and active listening.
4. Passion for fragrance and beauty products.
5. Ability to work in a fast-paced, collaborative environment.

Previous experience in a client-facing role within the luxury retail sector is required.

Chanel offers comprehensive benefits including private medical insurance, pension plans, life assurance, and retail discounts. Employees enjoy access to mental wellbeing support, lifestyle perks such as arts and culture discounts, and exclusive Chanel product discounts. Recognition programs and professional development opportunities are also provided.

Chanel fosters an inclusive culture that values diversity and personal growth. The company encourages individuality and believes in the power of unique perspectives to enhance team effectiveness. Employees are supported in their professional journeys through coaching, training, and a collaborative work environment.