Chanel Fragrance & Beauty Sales Consultant

Stockport • UK

Monday, December 23, 2024

CHANEL, an emblem of luxury and sophistication, stands as an independent entity committed to fostering creativity and nurturing human potential. As part of a legacy that champions individuality and innovation, CHANEL offers a unique environment where employees are encouraged to express their distinctiveness. The brand is renowned for its dedication to excellence and its influential role in the luxury fashion and beauty industry.

1. Serve as a CHANEL ambassador, embodying the brand's values and mission.
2. Deliver personalized and authentic client experiences in fragrance, makeup, and skincare.
3. Ensure exceptional client service in line with CHANEL's standards and rituals.
4. Build and maintain long-lasting client relationships to enhance loyalty and retention.
5. Contribute to sales performance through product knowledge and clienteling tools.
6. Adopt an omni-channel approach to provide seamless client experiences across platforms.
7. Collaborate with team members to achieve individual and collective goals.

1. Proven experience in a client-facing role with a focus on delivering excellent service.
2. Ability to apply product expertise to meet client needs in a personalized manner.

1. Strong knowledge of fragrance and beauty products.
2. Excellent communication and active listening skills.
3. Problem-solving ability with a positive attitude.
4. Passion for the beauty industry and staying updated with trends.

Previous experience in a client-facing role within the beauty or luxury retail sector is required.

CHANEL offers comprehensive benefits, including private medical insurance, pension plans, retail discounts, and mental wellbeing support. Employees enjoy lifestyle perks such as arts and culture discounts, CHANEL product discounts, and exclusive sales. Recognition programs and training opportunities further enhance the employee experience.

CHANEL fosters an inclusive culture that values personal growth and collective progress. The company celebrates the uniqueness of each individual, enhancing team diversity and effectiveness. Employees are encouraged to develop their potential within a supportive and innovative environment.