Chanel Fragrance & Beauty Sales Consultant

Sheffield • UK

Monday, August 4, 2025

Chanel, an iconic name in the luxury fashion industry, is renowned for its timeless elegance and innovative spirit. As an independent company, Chanel fosters a culture of creativity and human potential, striving to make a positive impact globally. The brand is committed to nurturing individuality and supporting employees in their professional journey. Chanel is part of a legacy that transcends time, offering unparalleled opportunities to engage with a rich heritage and cutting-edge innovation.

1. Serve as a Chanel ambassador, embodying the brand's values and mission.
2. Demonstrate expertise in fragrance, makeup, and skincare to create personalized client experiences.
3. Ensure exceptional client service in line with Chanel's standards and rituals.
4. Build and maintain long-lasting client relationships to enhance loyalty.
5. Contribute to sales performance through effective use of products, services, and clienteling tools.
6. Adopt an omni-channel approach to provide seamless client experiences across in-store and online platforms.
7. Collaborate within a team-oriented environment to achieve both individual and collective goals.

1. Proven experience in a client-facing role with a focus on delivering excellent client experiences.

1. Service-oriented approach with strong client engagement capabilities.
2. Confidence in applying product expertise to meet client needs.
3. Comprehensive knowledge of fragrance and beauty products.
4. Empathy and active listening skills to tailor the selling process to client needs.
5. Passion for fragrance and beauty, with the ability to inspire clients and team members.
6. Problem-solving skills to address and overcome client objections.

Previous experience in a client-facing role within the luxury retail sector is required.

Chanel offers a comprehensive benefits package that includes private medical insurance, pension plans, life assurance, and retail discounts. Employees also have access to mental wellbeing programs, lifestyle perks such as arts and culture ticket discounts, and exclusive Chanel product discounts. Recognition programs and additional holidays are available for service milestones.

Chanel is dedicated to fostering an inclusive culture that promotes personal growth and collective progress. The brand values the uniqueness of each individual, enhancing team diversity and effectiveness. Chanel encourages applications from diverse backgrounds, valuing the perspectives and potential each candidate brings.