Chanel Fragrance & Beauty Sales Consultant

Sheffield • UK

Wednesday, April 23, 2025

Chanel is a prestigious independent luxury brand renowned for its commitment to creativity, innovation, and excellence. As part of its mission, Chanel seeks to empower individuals by highlighting their unique qualities and fostering a positive impact globally. The brand is celebrated for its iconic fragrance, makeup, and skincare products, and is dedicated to providing unparalleled client experiences.

1. Serve as a Chanel ambassador, embodying the brand's values and ethos.
2. Demonstrate expertise in fragrance, makeup, and skincare to create personalized client experiences.
3. Ensure exceptional client service in line with Chanel's standards and rituals.
4. Foster long-term client relationships to enhance loyalty and retention.
5. Contribute to sales performance through effective use of products, services, and clienteling tools.
6. Adopt an omni-channel approach to ensure seamless client experiences across in-store and online platforms.
7. Collaborate with team members to achieve individual and collective objectives.

1. Proven client-facing experience with a focus on delivering superior client experiences.
2. Ability to confidently apply product knowledge to meet client needs.
3. Strong understanding of fragrance and beauty products with the ability to link them to client needs.
4. Empathy and active listening skills to adapt sales approaches to client needs.
5. Passion for fragrance and beauty products, demonstrated through interactions with clients and team members.
6. Problem-solving skills to overcome client objections and challenges.

Previous experience in a client-facing role within the luxury retail sector is preferred.

Chanel offers a comprehensive benefits package that includes private medical insurance, pension plans, life assurance, retail discounts, and mental wellbeing support. Employees also enjoy lifestyle perks such as arts and culture ticket discounts, Chanel product discounts, and employee-only sales. Recognition programs reward service milestones with Chanel products, retail vouchers, and additional holidays.

Chanel fosters an inclusive culture that values personal growth and collective progress. The brand believes in the power of individuality to enhance team diversity and effectiveness, and encourages applications from diverse backgrounds to enrich its dynamic workforce.