Chanel Fragrance & Beauty Sales Consultant

Sheffield • UK

Friday, April 4, 2025

Chanel, a prestigious name in the luxury fashion and beauty industry, operates as an independent entity renowned for its commitment to creativity, innovation, and positive global impact. As part of a brand that values individuality and human potential, Chanel offers an enriching environment where employees can thrive and contribute to the brand's legacy of excellence.

1. Serve as a Chanel brand ambassador, embodying the company's values and mission.
2. Demonstrate expertise in fragrance, makeup, and skincare to create personalized client experiences.
3. Ensure exceptional client service in line with Chanel's standards and rituals.
4. Build and maintain long-lasting client relationships to enhance loyalty.
5. Contribute to sales performance by utilizing available tools and strategies, including cross-selling across product categories.
6. Adopt an omni-channel approach to provide seamless client experiences both in-store and online.
7. Collaborate with team members to achieve individual and collective goals.

1. Proven experience in a client-facing role with a focus on delivering excellent service.

1. Strong service orientation with the ability to deliver personalized client experiences.
2. Confidence in applying product knowledge to meet client needs.
3. In-depth knowledge of fragrance and beauty products.
4. Empathy and active listening skills to adapt sales approaches.
5. Passion for the beauty industry and ability to convey enthusiasm to clients and colleagues.
6. Problem-solving skills to overcome client objections and challenges.

Previous experience in a client-facing role within the beauty or luxury retail sector is required.

Chanel offers a comprehensive benefits package that includes private medical insurance, pension plans, life assurance, retail discounts, and employee assistance programs. Additional perks include arts and culture ticket discounts, Chanel product discounts, and a service awards program.

Chanel fosters an inclusive culture that emphasizes personal growth and collective progress. The company values the unique contributions of each individual, enhancing team diversity and effectiveness. Employees are encouraged to develop their skills and are supported through training initiatives and inspirational conferences.