Chanel Fragrance & Beauty Sales Consultant

Sheffield • UK

Monday, December 23, 2024

Chanel, a prestigious name in the luxury fashion industry, operates as an independent entity renowned for its commitment to creative freedom and human development. As part of its illustrious heritage, Chanel is dedicated to making a positive impact globally. The brand, founded by Gabrielle Chanel, is celebrated for its unique approach to fashion and beauty, striving to bring out the individuality in each person. Chanel's parent company is not part of a conglomerate, allowing it to maintain its distinct identity and values.

1. Serve as a brand ambassador, embodying Chanel's values and mission.
2. Deliver exceptional client service in alignment with Chanel's standards and rituals.
3. Create personalized and authentic experiences for clients, tailored to their individual needs.
4. Build and nurture long-lasting client relationships to enhance loyalty and retention.
5. Contribute to sales performance through effective use of products, services, and clienteling tools.
6. Promote cross-selling across all product categories.
7. Maintain an omni-channel approach to ensure a seamless client experience from in-store to online.
8. Collaborate within a team-oriented environment to achieve collective goals.

1. Proven experience in a client-facing role with a focus on delivering excellent service.
2. Strong product knowledge in fragrance, makeup, and skincare.
3. Ability to apply product expertise to meet client needs in a personalized manner.

1. Service-oriented mindset with a focus on client satisfaction.
2. Confidence in product knowledge and client interaction.
3. Empathy and active listening skills.
4. Problem-solving attitude and ability to overcome obstacles.
5. Passion for fragrance and beauty products.

Previous experience in a client-facing role within the luxury retail or beauty industry is required.

Chanel offers a comprehensive benefits package including private medical insurance, pension, life assurance, retail discounts, and employee assistance programs. Additional perks include discounts on arts and culture tickets, Chanel products, and exclusive employee sales. Recognition programs and opportunities for professional development are also provided.

Chanel fosters an inclusive culture that emphasizes personal growth and collective progress. The company values the uniqueness of each individual, enhancing the diversity and effectiveness of its teams. Chanel encourages applications from diverse backgrounds, valuing the perspectives and potential each candidate brings.