Chanel Fragrance & Beauty Sales Consultant

Reading • UK

Monday, July 21, 2025

Chanel, a prestigious and independent luxury brand, is renowned for its commitment to creativity, human potential, and positive global impact. As part of Chanel's illustrious legacy, employees are encouraged to embrace their individuality and contribute to the brand's mission of empowering clients through exceptional fragrance, makeup, and skincare products.

1. Serve as a Chanel ambassador, embodying the brand's values and mission.
2. Deliver personalized and authentic client experiences tailored to individual needs.
3. Ensure exceptional client service in line with Chanel's standards and rituals.
4. Build and maintain long-lasting client relationships to enhance loyalty.
5. Contribute to sales performance through product knowledge and clienteling tools.
6. Adopt an omni-channel approach to provide seamless client experiences.
7. Collaborate within a team to achieve both individual and collective goals.

1. Proven experience in a client-facing role with a focus on delivering excellent service.
2. Ability to apply product expertise to meet client needs in a personalized manner.

1. Strong knowledge of fragrance and beauty products.
2. Excellent communication and active listening skills.
3. Confidence in suggesting alternative product choices.
4. Problem-solving abilities to overcome client objections.
5. Passion for the beauty industry and staying updated on trends.

Previous experience in a client-facing role within the luxury or beauty industry is required.

Chanel offers a comprehensive benefits package including private medical insurance, pension plans, retail discounts, and employee recognition programs. Additional benefits include access to arts and culture discounts, mental wellbeing support, and exclusive Chanel product discounts.

Chanel fosters an inclusive culture that values personal growth and collective progress. The company encourages diversity and believes in the unique contributions of each team member, promoting a collaborative and innovative work environment.