Chanel Fragrance & Beauty Sales Consultant

Reading • UK

Sunday, February 2, 2025

Chanel, a paragon of luxury and elegance, is an independent entity renowned for its commitment to creative freedom and the cultivation of human potential. As part of its illustrious legacy, Chanel is dedicated to making a positive impact globally. The brand, under the visionary guidance of Gabrielle Chanel, emphasizes individuality and supports personal journeys within its ranks. Chanel Beauty, a division of this iconic house, seeks to empower clients to express their true selves through its exquisite range of fragrances, makeup, and skincare products.

1. Serve as a Chanel ambassador, embodying the brand's values and ethos.
2. Deliver personalized and authentic client experiences tailored to individual needs.
3. Maintain excellence in client service in line with Chanel's rituals and standards.
4. Cultivate long-lasting client relationships to enhance loyalty and retention.
5. Contribute to sales performance through effective use of products, services, and clienteling tools.
6. Promote cross-selling across various product categories.
7. Adopt an omni-channel approach to ensure a seamless client experience from in-store to online.
8. Collaborate within a supportive and inclusive community to achieve both individual and collective objectives.

1. Proven experience in a client-facing role with a focus on delivering exceptional client experiences.

1. Strong service orientation with a focus on client satisfaction.
2. Confidence in applying product expertise to meet client needs.
3. Comprehensive knowledge of fragrance and beauty products.
4. Empathy and active listening skills to adapt sales approaches.
5. Passion for fragrance and beauty products and services.
6. Problem-solving skills to address and overcome client objections.

Previous experience in a client-facing role within the luxury retail sector is essential.

Chanel offers a comprehensive benefits package designed to support employees in both their professional and personal lives. This includes private medical insurance, pension plans, life assurance, and retail discounts. Employees also enjoy arts and culture ticket discounts, Chanel product discounts, and exclusive sales. Additionally, there are programs for employee recognition and service awards.

Chanel is committed to fostering an inclusive culture that nurtures personal growth and contributes to collective progress. The brand values the uniqueness of each individual, enhancing the diversity and effectiveness of its teams. Chanel encourages applications from diverse backgrounds, valuing the unique perspectives and experiences each candidate brings.