Chanel Fragrance & Beauty Sales Consultant

Reading UK

Monday, January 27, 2025

Chanel, an esteemed independent luxury brand, is renowned for its commitment to creative freedom, nurturing human potential, and making a positive global impact. As part of a legacy that champions individuality, Chanel offers a dynamic environment where employees are encouraged to express their uniqueness and grow within the brand. The company is dedicated to excellence in the luxury fashion and beauty sectors, providing unparalleled opportunities for professional development and personal enrichment.

1. Serve as a Chanel ambassador, embodying the brand's values and mission.
2. Demonstrate expertise in fragrance, makeup, and skincare to create personalized client experiences.
3. Ensure exceptional client service in alignment with Chanel's standards and rituals.
4. Cultivate and maintain long-term client relationships to enhance loyalty and retention.
5. Contribute to sales performance through effective use of products, services, and clienteling tools.
6. Adopt an omni-channel approach to provide seamless client experiences across in-store and online platforms.
7. Collaborate within a supportive and inclusive team to achieve both individual and collective objectives.

1. Proven experience in a client-facing role with a focus on delivering excellent service.
2. Ability to apply product knowledge to meet client needs in a personalized manner.
3. Strong understanding of fragrance and beauty products to effectively close sales.
4. Empathy and active listening skills to tailor the selling process to client needs.

1. Service-oriented mindset with a passion for client satisfaction.
2. Confidence in product expertise and client interaction.
3. Enthusiasm for fragrance and beauty products and trends.
4. Problem-solving skills to address client objections and challenges.

Previous experience in a client-facing role within the luxury retail or beauty industry is required.

Chanel offers a comprehensive benefits package that includes private medical insurance, pension plans, life assurance, retail discounts, and access to employee assistance programs. Additional perks include arts and culture ticket discounts, Chanel product discounts, and a service awards program.

Chanel fosters an inclusive culture that values personal growth and collective progress. The company believes in the power of diversity and encourages applications from individuals who bring unique perspectives and experiences. Employees are supported in their professional and personal development, with opportunities for continuous learning and collaboration.