Chanel Fragrance & Beauty Sales Consultant

Oxford • UK

Friday, July 18, 2025

Chanel, a prestigious independent luxury brand, is renowned for its commitment to fostering creativity, nurturing human potential, and making a positive global impact. As part of a legacy that began with its iconic founder, Gabrielle Chanel, the company continues to emphasize individuality and innovation. Chanel offers a dynamic environment where employees are encouraged to express their uniqueness and contribute to the brand's enduring heritage.

1. Serve as a brand ambassador, embodying Chanel's values and mission.
2. Deliver exceptional client service in fragrance, makeup, and skincare.
3. Create personalized client experiences tailored to individual needs.
4. Build and maintain long-term client relationships to enhance loyalty.
5. Contribute to sales performance through product knowledge and clienteling tools.
6. Promote an omni-channel approach for seamless client experiences.
7. Collaborate with team members to achieve collective goals.

1. Proven experience in a client-facing role with a focus on delivering excellent service.

1. Strong product knowledge in fragrance, makeup, and skincare.
2. Ability to personalize client interactions with confidence.
3. Empathy and active listening skills.
4. Problem-solving attitude.

Previous experience in a luxury retail or client-facing environment is required.

Chanel offers a comprehensive benefits package including private medical insurance, pension plans, retail discounts, and lifestyle perks such as arts and culture ticket discounts. Employees also benefit from a robust recognition program and access to exclusive training opportunities.

Chanel fosters an inclusive culture that values personal growth and collective progress. The company encourages diversity and believes in the power of individual uniqueness to enhance team effectiveness. Employees are supported through continuous learning and development opportunities.