Chanel Fragrance & Beauty Sales Consultant

Oxford • UK

Tuesday, March 4, 2025

Chanel, a paragon of luxury and innovation, operates as an independent entity renowned for its commitment to creative freedom and human potential. As part of its illustrious heritage, Chanel continues to influence the world of fashion and beauty, offering employees an environment that fosters creativity and personal growth. The brand is dedicated to crafting exceptional experiences and products that empower individuals to express their unique identities.

1. Serve as a Chanel ambassador, embodying the brand's values and mission.
2. Demonstrate expertise in fragrance, makeup, and skincare to create personalized client experiences.
3. Maintain excellence in client service, adhering to Chanel's standards and rituals.
4. Cultivate and sustain long-term client relationships to enhance loyalty and retention.
5. Contribute to sales performance through strategic use of products, services, and clienteling tools.
6. Adopt an omni-channel approach to ensure seamless client experiences across platforms.
7. Collaborate within a team-oriented environment to achieve both individual and collective objectives.

1. Proven experience in a client-facing role with a focus on delivering exceptional service.
2. Ability to apply product knowledge to meet client needs in a personalized manner.

1. Strong knowledge of fragrance and beauty products.
2. Excellent communication and active listening skills.
3. Problem-solving abilities with a positive attitude.
4. Enthusiasm for beauty products and trends.
5. Ability to foster meaningful client experiences.

Previous experience in a client-facing role within the luxury retail sector is required.

Chanel offers a comprehensive benefits package including private medical insurance, pension plans, life assurance, and retail discounts. Employees also enjoy arts and culture ticket discounts, Chanel product discounts, and access to exclusive sales. Additional benefits include an employee assistance program and recognition awards.

Chanel is committed to cultivating an inclusive culture that supports personal growth and collective progress. The brand values diversity and encourages applications from individuals who bring unique perspectives and experiences. Chanel fosters an environment where creativity and innovation are celebrated, and employees are empowered to reach their full potential.