Chanel Fragrance & Beauty Sales Consultant

Nottingham • UK

Wednesday, August 27, 2025

Chanel, a prestigious name in the luxury fashion and beauty industry, stands as an independent entity renowned for its commitment to creativity, innovation, and positive global impact. As part of its esteemed legacy, Chanel fosters an environment that values individuality and supports personal and professional growth. The brand is dedicated to empowering its employees to excel and contribute to its storied heritage.

1. Serve as a Chanel ambassador, embodying the brand's values and mission.
2. Demonstrate expertise in fragrance, makeup, and skincare to enhance client experiences.
3. Create personalized and authentic client interactions tailored to individual needs.
4. Ensure exceptional client service in line with Chanel's standards and rituals.
5. Build and maintain long-lasting client relationships to foster loyalty.
6. Contribute to sales performance through effective use of products, services, and clienteling tools.
7. Promote cross-selling across all product categories.
8. Adopt an omni-channel approach to provide seamless client experiences from in-store to online.

1. Proven experience in a client-facing role with a focus on delivering excellent client experiences.

1. Strong service-oriented approach.
2. Confidence in applying product expertise to meet client needs.
3. In-depth knowledge of fragrance and beauty products.
4. Empathy and active listening skills.
5. Passion for fragrance and beauty products.
6. Problem-solving attitude.

Experience in a client-facing role within the luxury retail sector is required.

Chanel offers a comprehensive benefits package designed to support employees' professional and personal lives, including private medical insurance, pension plans, retail discounts, and mental wellbeing programs. Additional perks include arts and culture ticket discounts, Chanel product discounts, and employee recognition programs.

Chanel is committed to fostering an inclusive culture that nurtures personal growth and collective progress. The company values the uniqueness of each individual, enhancing team diversity and effectiveness. Chanel encourages applications from diverse backgrounds to enrich its dynamic and collaborative environment.