Chanel Fragrance & Beauty Sales Consultant

Norwich • UK

Thursday, May 8, 2025

Chanel, a distinguished name in luxury fashion and beauty, is renowned for its commitment to creativity and innovation. As an independent entity, Chanel emphasizes the cultivation of human potential and strives to make a positive impact globally. The brand is celebrated for its timeless elegance and dedication to empowering individuals through its exceptional fragrance, makeup, and skincare offerings.

1. Serve as a Chanel ambassador, embodying the brand's values and mission.
2. Deliver exceptional client service in line with Chanel's standards and rituals.
3. Create personalized and authentic experiences tailored to client needs.
4. Build and maintain long-lasting client relationships to foster loyalty.
5. Contribute to sales performance through effective use of products, services, and clienteling tools.
6. Promote cross-selling across all product categories.
7. Adopt an omni-channel approach to ensure a seamless client experience.
8. Collaborate within a team to achieve both individual and collective goals.

1. Proven experience in a client-facing role with a focus on delivering excellent service.
2. Demonstrated ability to apply product expertise to meet client needs.

1. Strong knowledge of fragrance and beauty products.
2. Excellent communication and active listening skills.
3. Ability to create personalized client experiences.
4. Problem-solving skills and a positive attitude.
5. Passion for beauty products and trends.

Previous experience in a client-facing role within the luxury beauty or retail sector is required.

Chanel offers a comprehensive benefits package including private medical insurance, pension plans, retail discounts, and employee recognition programs. Additional benefits include access to cultural events, product discounts, and wellness programs.

Chanel fosters an inclusive culture that values personal growth and collective progress. The company believes in the uniqueness of each individual, enhancing team diversity and effectiveness. Chanel encourages applications from diverse backgrounds, valuing the unique perspectives and potential each candidate brings.