Chanel Fragrance & Beauty Sales Consultant

Norwich • UK

Friday, December 13, 2024

Chanel, a prestigious and independent luxury brand, is renowned for its commitment to creativity, innovation, and the empowerment of individuals. As part of its esteemed legacy, Chanel offers a dynamic work environment where employees are encouraged to express their uniqueness and contribute to the brand's storied heritage. Chanel is dedicated to fostering an inclusive culture that values diversity and personal growth, ensuring that each team member can thrive and make a meaningful impact.

1. Serve as a brand ambassador, embodying Chanel's values and mission.
2. Provide exceptional client service in fragrance, makeup, and skincare, adhering to Chanel's standards.
3. Create personalized experiences tailored to individual client needs.
4. Develop and maintain long-lasting client relationships to enhance loyalty.
5. Contribute to sales performance through product knowledge and cross-selling.
6. Adopt an omni-channel approach to ensure a seamless client experience across platforms.
7. Collaborate effectively within a team to achieve collective goals.

1. Proven experience in a client-facing role with a focus on delivering excellent client experiences.

1. Strong service orientation with the ability to create personalized client experiences.
2. Confidence in applying product expertise to meet client needs.
3. In-depth knowledge of fragrance and beauty products.
4. Empathy and active listening skills to adapt sales approaches.
5. Passion for the beauty industry and ability to convey enthusiasm.
6. Problem-solving skills to address client objections and challenges.

Previous experience in a client-facing role within the luxury retail or beauty industry is required.

Chanel offers a comprehensive benefits package that includes private medical insurance, pension plans, life assurance, and retail discounts. Employees also enjoy access to mental wellbeing support, lifestyle discounts, and exclusive Chanel product discounts. Recognition programs and opportunities for professional development are also provided.

Chanel fosters a collaborative and inclusive workplace culture that emphasizes personal growth and collective progress. The company values the unique perspectives and experiences of its employees, encouraging them to contribute to the brand's success while developing their careers.