Chanel Fragrance & Beauty Sales Consultant

Newbury • UK

Thursday, May 29, 2025

Chanel, a paragon of luxury and elegance, operates as an independent entity renowned for its commitment to creative freedom and human potential. As part of a prestigious legacy, Chanel is dedicated to making a positive impact globally. The brand, under the visionary ethos of its founder Gabrielle Chanel, strives to celebrate individuality and support personal journeys within its illustrious ranks.

1. Serve as a Chanel brand ambassador, embodying the company's values and mission.
2. Deliver personalized and authentic client experiences in fragrance, makeup, and skincare.
3. Maintain excellence in client service, adhering to Chanel's standards and rituals.
4. Cultivate and sustain long-term client relationships to enhance loyalty and retention.
5. Contribute to sales performance through product knowledge, clienteling tools, and event participation.
6. Adopt an omni-channel approach to ensure a seamless client experience across in-store and online platforms.
7. Collaborate within a diverse and inclusive team to achieve individual and collective objectives.

1. Proven experience in a client-facing role with a focus on delivering exceptional service.
2. Confidence in applying product expertise to meet client needs.
3. Strong knowledge of fragrance and beauty products.

1. Service-oriented mindset with a focus on client satisfaction.
2. Excellent communication and active listening skills.
3. Ability to adapt selling techniques to individual client needs.
4. Enthusiasm for beauty products and trends.
5. Problem-solving skills with a positive attitude.

Previous experience in a client-facing role within the luxury retail sector is required.

Chanel offers a comprehensive benefits package, including private medical insurance, pension plans, life assurance, retail discounts, and access to wellness programs. Employees enjoy lifestyle perks such as arts and culture ticket discounts, Chanel product discounts, and exclusive sales. Recognition programs reward service milestones with additional holidays and retail vouchers.

Chanel fosters an inclusive culture that values personal growth and collective progress. The company believes in the power of diversity and encourages applications from individuals who bring unique perspectives and experiences. Chanel is committed to nurturing talent and providing opportunities for professional development within a collaborative and fast-paced environment.