Chanel

Fragrance & Beauty Sales Consultant

CHANEL is an independent luxury brand known for its innovative and timeless creations in fashion, fragrance, and beauty. The company values creativity, human potential, and aims to make a positive impact globally. CHANEL is dedicated to supporting its employees' unique qualities and fostering their growth within the brand.

1. Demonstrate passion and knowledge in fragrance, makeup, and skincare.
2. Create personalized experiences for clients tailored to their needs.
3. Ensure excellence in client service according to CHANEL's standards.
4. Build and maintain long-lasting client relationships to enhance loyalty.
5. Contribute to sales performance through various levers such as products, services, and events.
6. Promote an omni-channel mindset for a seamless client experience.
7. Collaborate with the team to achieve individual and collective goals.

1. Proven experience in a client-facing role with a focus on excellent client experience.

1. Service-oriented approach
2. Confidence in applying product expertise
3. Fragrance and beauty product knowledge
4. Empathy and active listening
5. Passion for fragrance and beauty products
6. Problem-solving attitude

Experience in a client-facing role where delivering excellent client experience was essential.

Private Medical Insurance covering pre-existing conditionsOnline GP App with 24/7 appointmentsCycle Scheme participationPension and Life AssuranceRetail Discounts across multiple retailersEmployee Assistance ProgrammesArts & Culture Ticket DiscountsCHANEL Product Discounts and Employee Only SalesService Awards Programme offering CHANEL Products, Retail Vouchers, and Additional Holidays

CHANEL fosters an inclusive culture that nurtures personal growth and collective progress. The company values diversity and the unique perspectives of each individual, contributing to the effectiveness of its teams. The role is based in Newbury, offering a collaborative and fast-paced work environment.