Chanel Fragrance & Beauty Sales Consultant

Milton Keynes • UK

Friday, October 3, 2025

Chanel, a paragon of luxury and innovation, is an independent company renowned for its commitment to creative freedom and human potential. As part of its illustrious heritage, Chanel continues to make a positive impact globally, fostering an environment where individuality is celebrated and nurtured. The brand, synonymous with timeless elegance, offers a unique opportunity to work within a prestigious house that transcends generations through its exquisite creations in fragrance, makeup, and skincare.

1. Serve as a Chanel ambassador, embodying the brand's values and mission.
2. Deliver personalized and exceptional client experiences tailored to individual needs.
3. Ensure excellence in client service, adhering to Chanel's standards and rituals.
4. Build and maintain long-lasting client relationships to enhance loyalty.
5. Contribute to sales performance by utilizing available tools and strategies, including cross-selling across product categories.
6. Maintain an omni-channel approach to provide seamless client experiences from in-store to online.
7. Collaborate within a team-oriented environment to achieve both individual and collective goals.

1. Proven experience in a client-facing role with a focus on delivering exceptional client experiences.

1. Strong service-oriented approach with excellent client interaction skills.
2. Confidence in applying product expertise to meet client needs.
3. In-depth knowledge of fragrance and beauty products.
4. Empathy and active listening skills to adapt sales approaches.
5. Passion for fragrance and beauty products, demonstrated through enthusiasm and engagement.
6. Problem-solving skills to effectively address and overcome client objections.

Previous experience in a client-facing role within the luxury or beauty industry is required.

Chanel offers a comprehensive benefits package designed to support employees' professional and personal lives. Benefits include private medical insurance, pension plans, life assurance, retail discounts, and employee assistance programs. Additionally, employees enjoy lifestyle perks such as arts and culture ticket discounts, Chanel product discounts, and exclusive employee sales. Recognition programs offer additional holidays and retail vouchers.

Chanel is dedicated to fostering an inclusive culture that promotes personal growth and collective progress. The company values the uniqueness of each individual, enhancing team diversity and effectiveness. Employees are encouraged to bring their perspectives and experiences to contribute to Chanel's dynamic and innovative environment.