Chanel Fragrance & Beauty Sales Consultant

Milton Keynes • UK

Monday, January 13, 2025

Chanel is a prestigious independent luxury brand renowned for its commitment to creativity and innovation. As part of its mission, Chanel emphasizes the cultivation of human potential and aims to make a positive impact globally. The brand is celebrated for its iconic fashion, fragrance, and beauty products, and is a leader in the luxury industry. Working at Chanel offers the opportunity to be part of a heritage-rich company that values individuality and excellence.

1. Serve as a Chanel brand ambassador, embodying the company's values and mission.
2. Provide exceptional client service by creating personalized and authentic experiences tailored to individual needs.
3. Demonstrate expertise in fragrance, makeup, and skincare to enhance client satisfaction and loyalty.
4. Develop and maintain long-term client relationships to drive sales and increase client retention.
5. Utilize various sales tools and strategies to achieve sales targets and promote cross-selling across product categories.
6. Adopt an omni-channel approach to ensure a seamless client experience from in-store to online.
7. Collaborate with team members to achieve both individual and collective performance goals.

1. Proven experience in a client-facing role with a focus on delivering excellent customer service.
2. Strong ability to apply product knowledge to meet client needs in a personalized manner.
3. Demonstrated passion for fragrance and beauty products.

1. Exceptional client service and communication skills.
2. Strong product knowledge in fragrance, makeup, and skincare.
3. Ability to build and maintain client relationships.
4. Problem-solving skills and a positive attitude.
5. Adaptability to a fast-paced and collaborative environment.

Previous experience in a client-facing role within the luxury or beauty industry is required.

Chanel offers a comprehensive benefits package that includes private medical insurance, pension plans, life assurance, retail discounts, and access to employee assistance programs. Additional perks include arts and culture ticket discounts, Chanel product discounts, and employee recognition programs.

Chanel fosters an inclusive and collaborative culture that encourages personal growth and collective progress. The company values diversity and believes in the unique contributions of each individual to enhance team effectiveness. Employees are supported in their professional development through training initiatives and inspirational conferences.