Chanel Fragrance & Beauty Sales Consultant

Manchester • UK

Wednesday, November 19, 2025

Chanel, a prestigious and independent luxury brand, is renowned for its commitment to creative freedom and cultivating human potential. As part of the Chanel family, employees are encouraged to express their individuality and contribute to the brand's enduring legacy. Chanel is dedicated to making a positive impact globally, aligning with the visionary ethos of its founder, Gabrielle Chanel.

1. Serve as a Chanel ambassador, embodying the brand's values and mission.
2. Deliver exceptional client service in fragrance, makeup, and skincare, adhering to Chanel's standards.
3. Create personalized client experiences tailored to individual needs.
4. Build and maintain long-term client relationships to enhance loyalty.
5. Contribute to sales performance through product knowledge and clienteling tools.
6. Promote cross-selling across all product categories.
7. Maintain an omni-channel approach to ensure a seamless client experience.
8. Collaborate with team members to achieve collective goals.

1. Proven client-facing experience with a focus on delivering excellent service.
2. Confidence in applying product expertise to meet client needs.
3. Strong knowledge of fragrance and beauty products.
4. Empathy and active listening skills.
5. Passion for fragrance and beauty products.
6. Problem-solving abilities to overcome client objections.

Previous experience in a client-facing role within the luxury retail sector is preferred.

Chanel offers comprehensive benefits, including private medical insurance, pension plans, life assurance, and retail discounts. Employees also enjoy access to mental wellbeing programs, lifestyle discounts, and a service awards program.

Chanel fosters an inclusive culture that values personal growth and collective progress. The company encourages diversity and the unique contributions of each team member, creating an environment where creativity and innovation thrive.