Chanel Fragrance & Beauty Sales Consultant

Manchester • UK

Tuesday, October 28, 2025

CHANEL, an esteemed independent luxury brand, is renowned for its commitment to creative freedom, human potential, and positive global impact. As part of its mission, CHANEL Beauty seeks to empower individuals by highlighting their uniqueness through unparalleled fragrance, makeup, and skincare offerings. The brand, founded by Gabrielle Chanel, is a beacon of innovation and elegance, continuously striving to foster an inclusive and dynamic work environment.

1. Serve as a CHANEL ambassador, embodying the brand's values and mission.
2. Provide expert knowledge in fragrance, makeup, and skincare to clients.
3. Create personalized and authentic client experiences tailored to individual needs.
4. Ensure exceptional client service in line with CHANEL's standards and rituals.
5. Build and nurture long-term client relationships to enhance loyalty.
6. Contribute to sales performance through effective use of products, services, and clienteling tools.
7. Promote cross-selling across all product categories.
8. Maintain an omni-channel approach to ensure a seamless client experience.
9. Collaborate within a team-oriented and inclusive environment to achieve collective goals.

1. Proven experience in a client-facing role with a focus on delivering excellent service.
2. Ability to confidently apply product expertise to meet client needs.
3. Strong knowledge of fragrance and beauty products.

1. Service-oriented approach with a focus on client satisfaction.
2. Confidence in product knowledge and client interaction.
3. Empathy and active listening to adapt sales techniques to client needs.
4. Passion for fragrance and beauty products.
5. Problem-solving skills to overcome objections and challenges.

Previous experience in a client-facing role within the luxury retail sector is required.

CHANEL offers a comprehensive benefits package designed to support employees' professional and personal well-being. This includes private medical insurance, pension plans, life assurance, retail discounts, and mental health support. Employees also enjoy lifestyle perks such as arts and culture ticket discounts, CHANEL product discounts, and exclusive sales. Recognition programs celebrate service milestones with additional holidays and vouchers.

CHANEL fosters an inclusive culture that values personal growth and collective progress. The brand believes in the power of diversity and the unique contributions of each individual, creating a dynamic and supportive work environment. Employees are encouraged to pursue personal and professional development through training and inspirational initiatives.