Chanel Fragrance & Beauty Sales Consultant

Manchester • UK

Wednesday, August 13, 2025

Chanel, an emblem of luxury and elegance, is an independent entity renowned for its commitment to creative freedom and human potential. As part of a prestigious lineage of innovation and timeless style, Chanel offers a unique environment where employees are encouraged to express their individuality and contribute to the brand's legacy. The company is dedicated to fostering a positive impact globally, aligning with the visionary ethos of its founder, Gabrielle Chanel.

1. Serve as a Chanel ambassador, embodying the brand's values and mission.
2. Provide expert knowledge in fragrance, makeup, and skincare to clients.
3. Create personalized and authentic client experiences tailored to individual needs.
4. Ensure excellence in client service, adhering to Chanel's standards and rituals.
5. Develop and maintain long-term client relationships to enhance loyalty.
6. Contribute to sales performance through effective use of products, services, and clienteling tools.
7. Adopt an omni-channel approach to ensure seamless client experiences across platforms.
8. Collaborate with team members to achieve both individual and collective goals.

1. Proven experience in a client-facing role with a focus on delivering exceptional service.
2. Ability to confidently apply product expertise to meet client needs.
3. Strong knowledge of fragrance and beauty products.

1. Service-oriented approach with a focus on client satisfaction.
2. Confidence in product knowledge and client interaction.
3. Empathy and active listening skills.
4. Passion for fragrance and beauty products.
5. Problem-solving attitude and ability to overcome objections.

Previous experience in a client-facing role within the luxury retail or beauty industry is required.

Chanel offers a comprehensive benefits package that includes private medical insurance, pension plans, life assurance, and retail discounts. Employees also have access to mental wellbeing support, lifestyle discounts, and a service awards program. These benefits are designed to support employees in both their professional and personal lives.

Chanel is committed to nurturing an inclusive culture that fosters personal growth and collective progress. The company values the uniqueness of each individual, enhancing team diversity and effectiveness. Chanel encourages applications from diverse backgrounds, recognizing the value of varied perspectives and experiences.