Chanel Fragrance & Beauty Sales Consultant

Manchester • UK

Thursday, July 17, 2025

CHANEL, a prestigious and independent luxury brand, is renowned for its commitment to creativity, human potential, and positive global impact. As part of its mission, CHANEL Beauty seeks to empower individuals to express their unique identities through its exceptional fragrance, makeup, and skincare offerings. The brand is celebrated for its heritage and innovation, transcending time and generations with its iconic creations.

1. Serve as a CHANEL ambassador, embodying the brand's values and DNA.
2. Provide personalized client experiences tailored to individual needs.
3. Ensure excellence in client service in line with CHANEL's standards.
4. Build and maintain long-term client relationships to enhance loyalty.
5. Contribute to sales performance through product knowledge and cross-selling.
6. Adopt an omni-channel approach to create seamless client experiences.
7. Collaborate within a team to achieve individual and collective goals.

1. Proven experience in a client-facing role with a focus on delivering excellent service.
2. Ability to apply product expertise to meet client needs in a personalized manner.

1. Strong knowledge of fragrance, makeup, and skincare products.
2. Empathy and active listening skills to adapt to client needs.
3. Passion for beauty products and services.
4. Problem-solving skills to overcome client objections.

Experience in a client-facing role within the luxury or beauty industry is required.

CHANEL offers a comprehensive benefits package, including private medical insurance, pension plans, life assurance, retail discounts, and mental wellbeing support. Employees also enjoy lifestyle perks such as arts and culture ticket discounts, CHANEL product discounts, and exclusive employee sales. Recognition programs provide additional holidays and retail vouchers.

CHANEL fosters an inclusive culture that emphasizes personal growth and collective progress. The brand values the uniqueness of each individual, enhancing team diversity and effectiveness. Employees are encouraged to develop their potential through coaching, training, and inspirational initiatives.