Chanel Fragrance & Beauty Sales Consultant

Manchester • UK

Tuesday, July 1, 2025

Chanel is a prestigious and independent luxury brand renowned for its commitment to creativity, innovation, and excellence. As part of the global luxury conglomerate, Chanel offers a unique work environment that emphasizes personal growth and the cultivation of human potential. The brand is dedicated to making a positive impact in the world while maintaining its heritage of elegance and sophistication.

1. Serve as a Chanel ambassador, embodying the brand's values and mission.
2. Provide exceptional client service in fragrance, makeup, and skincare.
3. Create personalized client experiences tailored to individual needs.
4. Build and maintain long-term client relationships to enhance loyalty.
5. Contribute to sales performance through product knowledge and cross-selling.
6. Adopt an omni-channel approach to ensure seamless client experiences.
7. Collaborate with team members to achieve individual and collective goals.

1. Proven experience in a client-facing role with a focus on delivering excellent service.
2. Strong knowledge of fragrance and beauty products.

1. Service-oriented approach with excellent client interaction skills.
2. Confidence in applying product expertise to meet client needs.
3. Empathy and active listening to adapt sales techniques.
4. Passion for fragrance and beauty products.
5. Problem-solving attitude to overcome client objections.

Previous experience in a client-facing role within the luxury retail sector is required.

Chanel offers comprehensive benefits including private medical insurance, pension plans, life assurance, and retail discounts. Employees also enjoy mental wellbeing support, lifestyle perks such as arts and culture discounts, and exclusive Chanel product discounts. The company recognizes employee contributions with service awards and additional holidays.

Chanel fosters an inclusive and collaborative culture that values diversity and personal growth. The company is committed to creating an environment where employees can thrive, supported by inspirational colleagues and opportunities for professional development.