Chanel Fragrance & Beauty Sales Consultant

Manchester • UK

Tuesday, June 17, 2025

Chanel, a paragon of luxury and elegance, operates as an independent entity that champions creative freedom and human potential. As part of its illustrious heritage, Chanel is committed to making a positive impact globally. The brand is renowned for its innovative approach to fashion and beauty, consistently setting trends and defining timeless elegance. Chanel's parent company is not part of a conglomerate, allowing it to maintain its unique identity and values.

1. Serve as a Chanel ambassador, embodying the brand's values and mission.
2. Deliver exceptional client service in fragrance, makeup, and skincare, adhering to Chanel's standards.
3. Create personalized client experiences tailored to individual needs.
4. Build and sustain long-lasting client relationships to enhance loyalty.
5. Contribute to sales performance through effective use of products, services, and clienteling tools.
6. Maintain an omni-channel approach to provide seamless client experiences across in-store and online platforms.
7. Collaborate within a team to achieve both individual and collective goals.

1. Proven experience in a client-facing role with a focus on delivering excellent client experiences.
2. Strong knowledge of fragrance and beauty products.

1. Service-oriented with a strong client focus.
2. Confidence in applying product expertise to meet client needs.
3. Empathy and active listening skills.
4. Passion for fragrance and beauty products.
5. Problem-solving attitude.

Previous experience in a client-facing role within the luxury retail sector is required.

Chanel offers a comprehensive benefits package, including private medical insurance, pension plans, life assurance, retail discounts, and employee recognition programs. Additional benefits include access to arts and culture discounts, Chanel product discounts, and employee-only sales. Benefits are subject to eligibility and may change.

Chanel fosters an inclusive culture that values personal growth and collective progress. The brand believes in the uniqueness of each individual, enhancing team diversity and effectiveness. Chanel encourages applications from diverse backgrounds, valuing the unique perspectives and experiences each candidate brings.