Chanel Fragrance & Beauty Sales Consultant

Manchester • UK

Thursday, May 8, 2025

Chanel, a prestigious name in the luxury fashion industry, is renowned for its timeless elegance and innovative spirit. As an independent company, Chanel values creative freedom and is committed to fostering human potential while making a positive impact globally. As part of its esteemed beauty division, Chanel offers a dynamic work environment where employees are encouraged to express their individuality and contribute to the brand's legacy of excellence.

1. Serve as a Chanel ambassador, embodying the brand's values and mission.
2. Deliver personalized and exceptional client experiences in fragrance, makeup, and skincare.
3. Ensure client service excellence in line with Chanel's standards and rituals.
4. Cultivate long-lasting client relationships to enhance loyalty and retention.
5. Contribute to sales performance through strategic use of products, services, and clienteling tools.
6. Adopt an omni-channel approach to provide seamless client experiences across in-store and online platforms.
7. Collaborate within a supportive and inclusive team to achieve collective goals.

1. Proven experience in a client-facing role with a focus on delivering superior client experiences.
2. Demonstrated confidence in applying product expertise to meet client needs.
3. In-depth knowledge of fragrance and beauty products.
4. Strong empathy and active listening skills to tailor the sales approach to individual client needs.

1. Service-oriented mindset with a passion for client satisfaction.
2. Ability to convey enthusiasm for fragrance and beauty products.
3. Problem-solving skills to address client objections and challenges.
4. Proficiency in cross-selling and leveraging clienteling tools.

Previous experience in a luxury retail environment, particularly in fragrance and beauty, is preferred.

Chanel offers a comprehensive benefits package, including private medical insurance, pension plans, life assurance, and retail discounts. Employees also enjoy access to mental wellbeing support, lifestyle perks such as arts and culture discounts, and exclusive Chanel product discounts. Recognition programs and training opportunities further enhance the employee experience.

Chanel fosters an inclusive workplace culture that values diversity and personal growth. The company is dedicated to creating an environment where employees can thrive, leveraging their unique strengths to contribute to collective success. Chanel encourages a culture of collaboration, innovation, and continuous learning.