Chanel Fragrance & Beauty Sales Consultant

Manchester • UK

Tuesday, March 11, 2025

Chanel, a prestigious name in luxury fashion and beauty, is renowned for its commitment to creativity, individuality, and excellence. As part of an independent company, Chanel nurtures human potential and strives to make a positive impact globally. The brand's dedication to innovation and timeless elegance is reflected in its exceptional fragrance, makeup, and skincare offerings.

1. Serve as a Chanel ambassador, embodying the brand's values and mission.
2. Deliver personalized and authentic client experiences in fragrance, makeup, and skincare.
3. Ensure superior client service in line with Chanel's standards and rituals.
4. Cultivate and maintain long-term client relationships to enhance loyalty.
5. Contribute to sales performance through effective use of products, services, and clienteling tools.
6. Adopt an omni-channel approach to create seamless client experiences across platforms.
7. Collaborate with team members to achieve individual and collective objectives.

1. Proven experience in a client-facing role within the luxury sector.
2. Demonstrated ability to deliver exceptional client experiences.

1. Strong product knowledge in fragrance, makeup, and skincare.
2. Excellent communication and active listening skills.
3. Confidence in applying product expertise to meet client needs.
4. Problem-solving skills and a positive attitude towards overcoming challenges.
5. Passion for beauty products and services.

Previous experience in a luxury retail environment is essential, particularly in a client-facing capacity.

Chanel offers a comprehensive benefits package, including private medical insurance, pension plans, life assurance, and retail discounts. Employees also enjoy access to mental wellbeing programs, lifestyle discounts, and exclusive Chanel product offers. Recognition programs reward service milestones with additional holidays and retail vouchers.

Chanel fosters an inclusive culture that values personal growth and collective progress. The company believes in the power of diversity and encourages applications from individuals who can bring unique perspectives and experiences. Employees are supported through continuous development opportunities and are part of a collaborative and dynamic environment.