Chanel Fragrance & Beauty Sales Consultant

Manchester • UK

Friday, March 7, 2025

Chanel, an iconic name in the luxury fashion and beauty industry, is renowned for its commitment to creativity, innovation, and timeless elegance. As an independent company, Chanel fosters an environment that encourages personal growth and the freedom of expression, aligning with the visionary ethos of its founder, Gabrielle Chanel. The brand is part of a legacy that transcends generations, offering unparalleled opportunities for those who join its ranks.

1. Serve as a Chanel ambassador, embodying the brand's values and mission.
2. Deliver personalized and exceptional client experiences in fragrance, makeup, and skincare.
3. Ensure excellence in client service, adhering to Chanel's standards and rituals.
4. Build and nurture long-lasting client relationships to enhance loyalty.
5. Contribute to sales performance through effective use of products, services, and clienteling tools.
6. Maintain an omni-channel approach to provide seamless client experiences.
7. Collaborate with team members to achieve individual and collective goals.

1. Proven experience in a client-facing role with a focus on delivering excellent service.
2. Confidence in applying product expertise to meet client needs.
3. Strong knowledge of fragrance and beauty products.

1. Service-oriented approach with a focus on client satisfaction.
2. Ability to build rapport and suggest personalized product choices.
3. Empathy and active listening skills.
4. Problem-solving attitude and ability to overcome objections.
5. Passion for fragrance and beauty products.

Previous experience in a luxury retail or beauty environment is preferred.

Chanel offers a comprehensive benefits package including private medical insurance, pension plans, life assurance, retail discounts, and employee assistance programs. Additional perks include lifestyle discounts, product discounts, and a service awards program.

Chanel is dedicated to fostering an inclusive culture that values diversity and personal growth. The company encourages a collaborative environment where employees are supported in their professional and personal development, contributing to collective progress.