Chanel Fragrance & Beauty Sales Consultant

Manchester • UK

Wednesday, January 8, 2025

CHANEL, a prestigious name in luxury fashion, stands as an independent entity renowned for its commitment to creative freedom and human potential. As part of its mission, CHANEL seeks to make a positive global impact while celebrating individuality. The brand, rooted in the visionary ethos of Gabrielle Chanel, is dedicated to empowering clients through its exceptional fragrance, makeup, and skincare offerings. CHANEL is synonymous with timeless elegance and innovation, consistently transcending generations with its iconic creations.

1. Serve as a CHANEL ambassador, embodying the brand's values and mission.
2. Demonstrate expertise in fragrance, makeup, and skincare to provide personalized client experiences.
3. Ensure superior client service in alignment with CHANEL's standards and rituals.
4. Cultivate and maintain enduring client relationships to enhance loyalty and retention.
5. Contribute to sales performance through strategic use of products, services, and clienteling tools.
6. Adopt an omni-channel approach to deliver seamless client experiences across platforms.
7. Collaborate within a diverse and inclusive team to achieve both individual and collective objectives.

1. Proven experience in a client-facing role with a focus on delivering exceptional client experiences.

1. Strong service orientation with a client-centric approach.
2. Confidence in applying product knowledge to meet client needs.
3. In-depth knowledge of fragrance and beauty products.
4. Empathy and active listening skills to adapt sales strategies to client needs.
5. Passion for fragrance and beauty products, demonstrated through engagement with clients and team.
6. Problem-solving skills to address and overcome client objections.

Experience in a client-facing role within the luxury retail sector, particularly in fragrance and beauty.

CHANEL offers a comprehensive benefits package designed to support employees' professional and personal lives, including private medical insurance, pension plans, retail discounts, and mental wellbeing programs. Additionally, employees enjoy lifestyle perks such as arts and culture ticket discounts, CHANEL product discounts, and exclusive employee sales. Recognition programs and training opportunities further enhance the employee experience.

CHANEL fosters an inclusive culture that prioritizes personal growth and collective advancement. The brand values the unique perspectives and experiences of each individual, enhancing team diversity and effectiveness. CHANEL is committed to creating a nurturing environment where employees can thrive and contribute to the brand's legacy of luxury and innovation.