Chanel Fragrance & Beauty Sales Consultant

Manchester • UK

Wednesday, December 11, 2024

Chanel, a prestigious name in luxury fashion, is renowned for its commitment to creativity, individuality, and positive global impact. As part of an independent company, Chanel fosters an environment that encourages personal growth and innovation, ensuring that each employee contributes uniquely to the brand's legacy. Chanel's Fragrance & Beauty division is dedicated to empowering clients by enhancing their natural beauty through exceptional products and personalized service.

1. Serve as a Chanel brand ambassador, embodying the company's values and mission.
2. Utilize expertise in fragrance, makeup, and skincare to provide personalized client experiences.
3. Ensure exceptional client service in line with Chanel's standards and rituals.
4. Cultivate and maintain long-term client relationships to enhance loyalty and retention.
5. Drive sales performance through strategic use of products, services, and clienteling tools.
6. Promote cross-selling across all product categories.
7. Adopt an omni-channel approach to create a seamless client experience from in-store to online.
8. Collaborate within a team-oriented environment to achieve both individual and collective goals.

1. Proven experience in a client-facing role with a focus on delivering excellent service.
2. Strong ability to apply product knowledge to meet client needs.
3. Demonstrated confidence in suggesting alternative products and solutions.

1. In-depth knowledge of fragrance and beauty products.
2. Empathy and active listening skills.
3. Problem-solving aptitude.
4. Passion for the beauty industry and ability to convey enthusiasm to clients and colleagues.

Experience in a client-facing role within the luxury retail sector is required.

Chanel offers a comprehensive benefits package, including private medical insurance, pension plans, life assurance, retail discounts, and employee assistance programs. Additional perks include arts and culture ticket discounts, Chanel product discounts, and employee recognition programs.

Chanel is dedicated to fostering an inclusive culture that supports personal and professional growth. The company values diversity and encourages contributions from all employees, believing that individual uniqueness enhances team effectiveness. Chanel provides opportunities for continuous learning and development through training initiatives and inspirational events.