Chanel Fragrance & Beauty Sales Consultant

London • UK

Wednesday, December 3, 2025

Chanel, a prestigious name in the luxury fashion industry, operates as an independent entity renowned for its commitment to creative freedom and human potential. As part of a legacy that champions individuality, Chanel offers a dynamic work environment where employees are encouraged to express their uniqueness and contribute to the brand's enduring impact. With a rich heritage and a forward-thinking approach, Chanel continues to set benchmarks in luxury fashion, beauty, and fragrance.

1. Serve as a brand ambassador, embodying Chanel's values and mission.
2. Deliver personalized client experiences tailored to individual needs.
3. Ensure excellence in client service according to Chanel's standards.
4. Build and nurture long-term client relationships to enhance loyalty.
5. Contribute to sales performance through strategic use of products, services, and clienteling tools.
6. Adopt an omni-channel approach to provide seamless client experiences.
7. Collaborate within a team to achieve both individual and collective goals.

1. Proven experience in a client-facing role with a focus on delivering exceptional client experiences.

1. Strong service orientation with the ability to create personalized client experiences.
2. Confidence in applying product expertise to meet client needs.
3. In-depth knowledge of fragrance and beauty products.
4. Empathy and active listening skills to adapt sales approaches.
5. Passion for fragrance and beauty, with the ability to inspire clients and colleagues.
6. Problem-solving skills to address client objections and challenges.

Previous experience in a client-facing role within the luxury or beauty industry is required.

Chanel offers a comprehensive benefits package including private medical insurance, pension plans, life assurance, and retail discounts. Employees also enjoy mental wellbeing support, lifestyle perks such as arts and culture ticket discounts, and exclusive Chanel product discounts. Recognition programs and training opportunities further enhance the employee experience.

Chanel fosters an inclusive culture that values personal growth and collective progress. The company believes in the power of diversity and encourages employees to bring their unique perspectives and experiences to the team. Chanel is committed to nurturing talent and providing opportunities for professional development within a collaborative and fast-paced environment.