Chanel Fragrance & Beauty Sales Consultant

London • UK

Monday, November 24, 2025

Chanel, a prestigious name in the luxury fashion and beauty industry, operates as an independent entity renowned for its commitment to creative freedom and human potential. As part of a legacy that transcends time, Chanel is dedicated to making a positive impact globally. The brand, known for its iconic creations in fragrance, makeup, and skincare, is part of a larger conglomerate that upholds the highest standards of luxury and innovation.

1. Serve as a Chanel ambassador, embodying the brand's values and mission.
2. Demonstrate expertise in fragrance, makeup, and skincare to provide personalized client experiences.
3. Ensure excellence in client service, adhering to Chanel's rituals and standards.
4. Build and nurture long-lasting client relationships to enhance loyalty and retention.
5. Contribute to sales performance through effective use of products, services, and clienteling tools.
6. Adopt an omni-channel approach to provide seamless client experiences across platforms.
7. Collaborate within a team to achieve both individual and collective goals.

1. Proven experience in a client-facing role with a focus on delivering exceptional client experiences.

1. Strong service orientation with a focus on client satisfaction.
2. Confidence in applying product expertise to meet client needs.
3. In-depth knowledge of fragrance and beauty products.
4. Empathy and active listening skills to tailor the selling approach.
5. Passion for beauty products and trends.
6. Problem-solving skills to address client objections and challenges.

Previous experience in a client-facing role within the luxury or beauty industry is required.

Chanel offers a comprehensive benefits package that includes private medical insurance, pension plans, life assurance, retail discounts, and arts & culture ticket discounts. Employees also enjoy Chanel product discounts, employee-only sales, and a service awards program.

Chanel fosters an inclusive culture that emphasizes personal growth and collective progress. The company values diversity and encourages applications from individuals who bring unique perspectives and experiences. Employees are supported through continuous learning opportunities and are part of a collaborative and fast-paced work environment.