Chanel Fragrance & Beauty Sales Consultant

London • UK

Thursday, November 20, 2025

Chanel, a prestigious and independent luxury brand, is renowned for its commitment to creative freedom and human potential. As part of its mission to make a positive impact globally, Chanel offers a unique work environment where individuality is celebrated and nurtured. The brand, synonymous with elegance and innovation, is a leader in the luxury fashion and beauty industry, providing employees with opportunities for growth and development within a supportive and inspiring framework.

1. Act as a brand ambassador for Chanel, embodying the company's values and mission.
2. Provide exceptional client service in fragrance, makeup, and skincare, adhering to Chanel's standards and rituals.
3. Create personalized and authentic client experiences tailored to individual needs.
4. Build and maintain long-lasting client relationships to enhance loyalty and retention.
5. Contribute to sales performance through effective use of products, services, and clienteling tools.
6. Promote cross-selling across all product categories.
7. Adopt an omni-channel approach to ensure a seamless client experience from in-store to online.

1. Proven experience in a client-facing role with a focus on delivering excellent service.

1. Strong product knowledge in fragrance, makeup, and skincare.
2. Ability to apply product expertise to meet client needs in a personalized manner.
3. Excellent communication and active listening skills.
4. Problem-solving attitude with the ability to overcome objections.
5. Passion for beauty products and trends.

Experience in a client-facing role within the luxury beauty industry is preferred.

Chanel offers a comprehensive benefits package that includes private medical insurance, pension plans, life assurance, and retail discounts. Employees also enjoy access to arts and culture ticket discounts, Chanel product discounts, and exclusive employee sales. Additional benefits include an employee assistance program and recognition awards.

Chanel fosters an inclusive culture that emphasizes personal growth and collective progress. The company values the uniqueness of each individual, enhancing team diversity and effectiveness. Employees are encouraged to bring their perspectives and experiences to contribute to Chanel's success.