Chanel Fragrance & Beauty Sales Consultant

London • UK

Wednesday, November 12, 2025

Chanel, a prestigious name in the luxury fashion industry, is renowned for its commitment to creativity, innovation, and excellence. As an independent company, Chanel values the uniqueness of each individual, fostering an environment that encourages personal growth and development. The brand is part of a larger ecosystem of luxury that includes iconic fashion, fragrance, and beauty products, all contributing to its esteemed heritage and global influence.

1. Serve as a Chanel ambassador, embodying the brand's values and mission.
2. Deliver personalized client experiences in fragrance, makeup, and skincare.
3. Ensure exceptional client service in line with Chanel's standards.
4. Build and maintain long-term client relationships to enhance loyalty.
5. Contribute to sales performance through product knowledge and clienteling tools.
6. Promote an omni-channel approach for seamless client experiences.
7. Collaborate with team members to achieve individual and collective goals.

1. Proven experience in a client-facing role with a focus on delivering excellent service.
2. Confidence in applying product expertise to meet client needs.
3. Strong knowledge of fragrance and beauty products.

1. Service-oriented mindset with a focus on client satisfaction.
2. Empathy and active listening skills.
3. Problem-solving abilities to overcome client objections.
4. Passion for fragrance and beauty products.

Prior experience in a client-facing role within the luxury retail sector is required.

Chanel offers a comprehensive benefits package including private medical insurance, pension plans, life assurance, retail discounts, and mental wellbeing support. Additional perks include arts and culture discounts, Chanel product discounts, and employee recognition programs.

Chanel is dedicated to fostering an inclusive culture that values diversity and personal growth. The company believes in the power of individual uniqueness to enhance team effectiveness and encourages applications from diverse backgrounds.