Chanel Fragrance & Beauty Sales Consultant

London • UK

Monday, October 27, 2025

Chanel, a prestigious name in the luxury fashion industry, is renowned for its commitment to creativity, innovation, and excellence. As an independent entity, Chanel fosters an environment that encourages personal growth and professional development, ensuring a positive impact on the world. The brand is part of a legacy that transcends time, offering employees the opportunity to be part of a rich heritage and a forward-thinking future.

1. Serve as a Chanel ambassador, embodying the brand's values and mission.
2. Deliver personalized and exceptional client experiences in fragrance, makeup, and skincare.
3. Ensure excellence in client service according to Chanel's standards and rituals.
4. Build and maintain long-lasting client relationships to enhance loyalty.
5. Contribute to sales performance through product knowledge, clienteling tools, and events.
6. Adopt an omni-channel approach to provide seamless client experiences.
7. Collaborate within a team to achieve individual and collective goals.

1. Proven experience in a client-facing role with a focus on delivering excellent service.
2. Confidence in applying product expertise to meet client needs.
3. In-depth knowledge of fragrance and beauty products.
4. Empathy and active listening skills to tailor the selling ceremony to clients.
5. Passion for fragrance and beauty products and services.

1. Service-oriented approach with a focus on client satisfaction.
2. Ability to overcome obstacles with a positive attitude.
3. Strong communication and interpersonal skills.
4. Proactive in self-learning and staying updated with beauty trends.
5. Collaborative mindset for working in a fast-paced environment.

Previous experience in a client-facing role within the luxury retail or beauty industry is required.

Chanel offers a comprehensive benefits package including private medical insurance, pension, life assurance, retail discounts, and employee assistance programs. Additional perks include arts and culture ticket discounts, Chanel product discounts, and a service awards program.

Chanel is dedicated to fostering an inclusive culture that values diversity and personal growth. The company encourages employees to bring their unique perspectives and experiences, contributing to the collective progress of the team. Chanel provides a nurturing environment for professional development and personal well-being.