Chanel Fragrance & Beauty Sales Consultant

London • UK

Wednesday, October 22, 2025

Chanel, a paragon of luxury and elegance, operates as an independent entity renowned for its commitment to creative freedom and human potential. As part of a prestigious legacy, Chanel is dedicated to making a positive global impact while fostering individuality. The brand's parent company, Chanel S.A., is a leader in the luxury fashion industry, celebrated for its timeless creations and innovative spirit.

1. Serve as a Chanel brand ambassador, embodying the company's values and mission.
2. Deliver personalized and exceptional customer service in fragrance, makeup, and skincare.
3. Cultivate long-term client relationships to enhance loyalty and retention.
4. Contribute to sales performance through strategic product and service offerings.
5. Maintain an omni-channel approach to ensure seamless client experiences across platforms.
6. Participate in a collaborative community to achieve both individual and collective objectives.

1. Proven experience in a client-facing role with a focus on delivering excellent customer service.
2. Demonstrated confidence in applying product expertise to meet client needs.
3. Strong knowledge of fragrance and beauty products.

1. Exceptional customer service skills.
2. Ability to build and maintain client relationships.
3. Strong communication and active listening skills.
4. Problem-solving aptitude.
5. Passion for beauty and luxury products.

Previous experience in a client-facing role within the beauty or luxury retail industry is required.

Chanel offers comprehensive benefits including private medical insurance, pension plans, life assurance, and retail discounts. Additional perks include mental wellbeing support, lifestyle discounts, and employee recognition programs. Benefits are subject to eligibility and may change.

Chanel fosters an inclusive culture that values personal growth and collective progress. The company encourages diversity and individuality, enhancing team effectiveness and complementarity. Employees are supported in their professional journeys with opportunities for development and inspiration.