Chanel Fragrance & Beauty Sales Consultant

London • UK

Thursday, October 16, 2025

Chanel, a prestigious name in the luxury fashion industry, is renowned for its commitment to creativity, individuality, and positive global impact. As part of this iconic brand, employees are encouraged to explore their unique potential and contribute to the brand's legacy of innovation and excellence. Chanel's parent company, with its rich heritage, continues to lead in luxury fashion, offering a dynamic and inspiring work environment.

1. Serve as a brand ambassador, embodying Chanel's values and mission.
2. Deliver exceptional client service in fragrance, makeup, and skincare.
3. Create personalized client experiences tailored to individual needs.
4. Build and maintain long-term client relationships to enhance loyalty.
5. Contribute to sales performance through cross-selling and clienteling tools.
6. Maintain an omni-channel approach to ensure seamless client experiences.
7. Collaborate with team members to achieve individual and collective goals.

1. Proven experience in a client-facing role within the luxury sector.
2. Demonstrated ability to deliver outstanding client experiences.
3. Strong product knowledge in fragrance, makeup, and skincare.

1. Excellent communication and interpersonal skills.
2. Ability to apply product expertise to meet client needs.
3. Empathy and active listening skills.
4. Problem-solving attitude and ability to overcome objections.
5. Passion for luxury beauty products and services.

Previous experience in a luxury retail environment, particularly in a client-facing role, is required.

Chanel offers a comprehensive benefits package that includes private medical insurance, pension plans, life assurance, retail discounts, and employee assistance programs. Employees also enjoy lifestyle perks such as arts and culture ticket discounts, Chanel product discounts, and exclusive employee sales. Recognition programs offer additional holidays and retail vouchers.

Chanel fosters an inclusive culture that values personal growth and collective progress. The company believes in the power of diversity and encourages applications from individuals who can bring unique perspectives and experiences. Employees are supported in their professional journeys through coaching, training, and development opportunities.